New ways to share insights and get answers from our support team and developer community
By: Yaniv Markovski
As a platform built for developers by developers, it always amazes us how the community building with our tools not only creates complex and stunning creations we couldn’t dream of, but also works together to troubleshoot and collaborate on projects. For years, this community has answered questions, shared tips and tricks, and shown the limits of what our tools could do faster than we can keep up.
Last month, we passed over 1.7 Million developers building with Mapbox — as this developer base grows, so does the collective knowledge of our users. For the support team, we’ve prided ourselves on our ability to support the questions and needs of every builder — whether they’re a large enterprise customer or brand new developer just getting started with our tools. That’s why we decided to officially join our developers and jump in to Stack Overflow to start answering questions, replying to threads, and contributing to those collective answers. We’ve already added in some of our most common in-bound questions, including:
- How to get elevation profile data from Mapbox?
- How to integrate Mapbox SDK with SwiftUI
- Draw a Circular Red Marker with Mapbox Android SDK
- How can I change the location of a MapBox symbol when the user taps the map?
- Adding popups on hovering to custom markers using Mapbox gl js
We want to make it easier and faster for anyone to find answers to their questions, especially questions that others have raised without needing to wait for a reply from our team. As a bonus, joining in on this community conversation creates a feedback loop that allows us to create better documentation and learn how we can improve our product.
Not familiar with Stack Overflow? You can search for your questions using the term mapbox to see if someone has already answered it. If you don’t find what you’re looking for just create an account and ask away. And we’ll still continue to answer private questions via our contact form and our offer robust, personalized support via our paid support plans.
Yaniv Markovski - Head of Support - Mapbox | LinkedIn
Introducing Mapbox developer forums on Stack Overflow was originally published in Points of interest on Medium, where people are continuing the conversation by highlighting and responding to this story.