By: Peter Sirota
I’m excited to welcome Yaniv Markovski as our new Head of Support!
Yaniv joins us from Domino Data Lab, where he served as the Director of Global Support. There, he focused on streamlining customer support based on needs and skill — not just on who is available — to provide the best experience. He also worked on cross-functional collaboration by helping the Support function break out of its silos and improve communications with other important teams like Product Management, Engineering, Customer Success, and Solution Consultants.
Yaniv will work closely with various teams on improving our customer satisfaction. His leadership, experience, and focus on maximizing relationships across the organization and customers will allow us to build and scale a world-class support team.
Welcome to the team, Yaniv!
Peter Sirota (@petersirota) | Twitter
Former Domino Data Lab Director of Global Support joins as Head of Support was originally published in Points of interest on Medium, where people are continuing the conversation by highlighting and responding to this story.